A successful pilot is not enough. People need to get used to the tool and trust it, and the data and support need to be there. We stay with you from the first use case until it is part of daily work.
Because nobody adopted them.
Or fears for its jobs.
Scattered or unreliable.
Small, with clear value.
What is needed to run it.
Involving users from the start.
With expected results and success indicators.
And what is missing.
For users.
With management.
With IT.
And measure.
Case by case.