The usual story: a keen rollout, a few months of use, then back to spreadsheets.
GRC software has a well-known failure pattern. A keen rollout, a few months of use, then a slow retreat to spreadsheets while the platform becomes a line item nobody opens. It is usually decided during selection, long before anyone logs in.
How much setup does day one need? Platforms that need six months of consultant-led configuration lose momentum before they prove anything.
Can the people who own a risk update it themselves? If changing the register means raising a ticket with an admin team, the data is stale within a quarter.
What does the audit trail record? A platform that shows who changed a risk rating, when and why holds up under regulatory scrutiny.
Does it fit tools people already use? Reminders that arrive where people already work get done, more than a dedicated mobile app most vendors oversell.
The platforms with the best long-term use are rarely the ones with the most modules. They got into a handful of real workflows quickly.